How do I know what paper or ink fits my machine?

Click on the machine you have and then view the compatible consumables, from there you can select the colour and capacity of your ink, choose your paper roll size and add to basket.
How do I obtain more information about a machine?

You can download the technical specifications, which can be found on the page underneath each machine. Or one of our trained advisors will be happy to talk to you regarding your requirements service@johnewrightonline.com
How do I set up an account?

Click on log in on the homepage and follow the instructions to sign up.
My machine is not working, how do I arrange for someone to come out and fix it?

Our team of trained engineers are on hand to help with this. Click here for more information.
Can I view my order history?

If you have set up an account prior to placing your order then yes, log in and you can view – My Orders My Addresses My Wallet My Subscription My Account
What are the Delivery Charges?

Machines are free delivery, however if you want delivery and Installation then this incurs an additional cost based on which machine you are ordering. Consumables i.e. Ink and Paper have a delivery charge of £6.50 per order (Delivery is Free over £1000.00)

Frequently Asked Questions

Find answers to your questions about our service and genuine HP and Canon printers, paper, inks and consumables